Effective date: October 19, 2026

This website is operated by EKIY at www.ekiy.shop. In these terms, “we,” “us,” and “our” refer to EKIY. By browsing the website, creating an account, or placing an order, you agree to these terms and any policies linked here. If you do not agree, do not use the website or services.

1. Eligibility and Permitted Use

You represent that you are at least the age of majority where you live, or that you have permission from a parent or guardian for any minor dependent using the site. You may not use the store or products for unlawful or unauthorized purposes, violate applicable laws or intellectual property rights, transmit malware or destructive code, interfere with site security, or misuse another person’s information. A breach may result in suspension or termination of access.

2. General Conditions

We reserve the right to refuse service, limit quantities, or restrict/cancel orders at our discretion, subject to applicable law. Non-payment-card information transmitted through the service may pass across networks or be adapted to technical requirements. Payment card data is always encrypted during network transfer.

You may not copy, resell, exploit, or reproduce the service or any part of it without our written permission. Headings are included for convenience and do not change the meaning of these terms.

3. Site Information and Changes

Website content is provided for general information. We try to keep it accurate and current but do not guarantee that every description, price, promotion, shipping charge, delivery estimate, or availability statement is error-free or complete. Information may be corrected or changed, and an order may be canceled if material information is inaccurate, including after submission where permitted by law. Historical information may not be current. You are responsible for checking the site for updates.

4. Services, Products, and Prices

Prices and services may change or be discontinued without notice. Some products may be available only online or in limited quantities. Product colors can appear differently depending on your display.

We may limit sales by person, household, region, or jurisdiction and may set quantity limits. Offers are void where prohibited. Returns and exchanges are governed by our posted Refund, Return and Warranty Policy. We do not promise that every product or service will meet individual expectations or that every service error will be corrected, except where consumer law requires otherwise.

5. Orders and Account Details

We may decline or limit an order, including where multiple orders appear linked by the same account, payment method, or billing or delivery address. If we modify or cancel an order, we may try to notify you using the contact details supplied at checkout. We may restrict orders that appear intended for unauthorized resale or distribution. You agree to provide accurate, complete, and up-to-date account and purchase information and to update contact and payment details promptly when needed.

6. Third-Party Tools and Links

The website may provide optional tools or link to third-party websites and services. Those services are controlled by their providers and are supplied subject to their own terms and privacy notices. We do not endorse or control every third-party resource and are not responsible for its content, accuracy, products, services, or transactions. Use them at your discretion and direct questions or complaints to the relevant provider.

7. Feedback and Submissions

If you send us ideas, suggestions, contest entries, plans, or other feedback, you grant us permission to edit, copy, publish, translate, distribute, and otherwise use that material in any medium, without restriction, compensation, or an obligation to respond, subject to applicable law. Do not submit material that violates another person’s rights, is unlawful or abusive, misleads others, or contains malware. You are responsible for your submissions and their accuracy. We may remove content we reasonably consider unlawful, objectionable, or in breach of these terms.

8. Personal Information

Personal information submitted through the store is handled under our Privacy Policy, which forms an integral part of these terms.

9. Disclaimer and Limitations of Liability

We aim to keep the service available and secure, but do not guarantee uninterrupted, timely, secure, or error-free access or that results will always be accurate or reliable. The service and products are provided on an “as available” basis except for express commitments in writing and rights that cannot be excluded under applicable law.

To the maximum extent permitted by law, EKIY and its personnel, affiliates, agents, suppliers, contractors, and service providers are not liable for indirect, incidental, punitive, special, or consequential loss, including lost profits, revenue, savings, data, or replacement costs arising from your use of the service or products. Where a jurisdiction does not allow a particular exclusion or limitation, liability is limited only to the extent allowed there.

10. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless EKIY and its affiliates, personnel, agents, contractors, suppliers, and service providers from third-party claims and reasonable costs arising from your breach of these terms, violation of law, or infringement of another party’s rights.

11. Severability and Termination

If a provision is found unlawful or unenforceable, it will apply to the maximum extent permitted and the remaining provisions will continue in effect. These terms remain effective until ended by you or us. You may stop using the service at any time. We may suspend or end access if we reasonably believe you have breached these terms. Obligations and liabilities that arose before termination will continue as required.

12. Governing Law and Dispute Resolution

These terms and the policies they incorporate form the complete agreement governing your use of the service. These terms, and any separate agreements whereby we provide you services, shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (Hong Kong SAR), without regard to conflict of law principles, except where mandatory consumer protection laws applicable to your jurisdiction provide otherwise.

13. Changes to These Terms

We may amend these terms by posting a revised version on the website. Please review the current version periodically. Continued use after a change takes effect indicates acceptance where permitted by law.

14. SMS Messages (If Enabled)

If you opt in to SMS messages at checkout or through a subscription form, you may receive recurring transactional messages (including order or abandoned-checkout reminders), marketing offers, and review requests. Message frequency varies, and consent is not required to buy.

Reply STOP to opt out or use an unsubscribe link provided in a message. Reply HELP for assistance.

We do not charge for the messaging service, but your carrier may charge message or data fees. Delivery may be delayed or fail, and carriers may apply their own terms.

15. Contact Information

Questions about these Terms of Service should be sent to us at support@ekiy.shop.